I build systems that scale and teams that own them.

I've spent my career in the space between strategy and execution — where enterprise systems get designed, built, and handed to the people who run them. I started as a system administrator at a healthcare agency, worked through desktop engineering and network management, built IT from scratch at an ad tech startup, and now run global operations for a publicly traded company.

The technology is rarely the hard part. The hard part is building teams who take real ownership of the systems they manage. Who document their world, improve their world, and feel accountable for outcomes — not just tickets. That's the work I care most about.

I've integrated 3 acquisitions across 5 countries, automated 60% of service desk volume, led SOX and SOC 2 compliance programs, rationalized half a million dollars in SaaS spend, and built regional operations from zero. But the accomplishments I'm proudest of are the people I've developed — engineers who went from ticket processors to system stewards because someone gave them ownership and the support to grow into it.